FAQ
- Currency exchange info used by Game Stock is collected after the market closes every day and then stored in the app for calculation. Check out Currency exchange info in the 'Menu screen' at the bottom of the app.
- This is a race predicting stock performance over a weekly, monthly, or quarterly period. Users can compete with each other.
- Day-over-Day Changes are garthered and displayed after 6 o'clock during summer time and after 7 o'clock during normal time. In both cases, calculation is made after the closing price has been gathered, so under the current configuration, it will be displayed 30 minutes after the first closing price has been gathered.
- The amount of Day-over-Day Changes on Weekends is a subtraction of Fridays' assets from Saturdays' assets, and is shown in both Sundays and Mondays.
- In case of registering the wrong 'Type of trade', please tap 'Delete' and then re-register it.
- For information other than 'Type of Trade', select 'Trade Info' from 'Portfolio' and 'Watchlist', and edit your "Trade Info' by tapping stock name for details.
- Week-over-Week Changes displayed on app is the difference of amount compared to the last day of the previous month. (*Not the same day of the previous month)
- Pie chart displays up to 16 stocks with of 3% or more. If you select 'Include CASH', stocks, currencies, and cash with a hold percentage of 3% or more will be displayed on the pie chart.
- The closing price information on GameStock is retrieved from the stock prices at market close. Automatic retrieval of closing prices after market closure is only for U.S. and Hong Kong stocks."
- To register the closing prices, tap 'Register' which is displayed on Stock Details category in 'Portfolio - Watchlist' * Once registered, the closing price is linked to 'Closing price amount'. Please tap the link to make a correction
- For iOS 14 or later, the app will display a screen asking for permission to access your photos to enhance the privacy of photos stored on your device. When 'Allow app to access your photos' displays, select 'Select Photos' or 'Allow access to All Photos' or 'Don't Allow'. If you would like to change, go to 'Settings' → 'GameStock' → 'Photos'.
- The average unit price is calculated by dividing the total transaction amount in 'Buy' transaction category [(number of shares x acquisition price) + transaction fee] by the number of shares held. Fractions are rounded up to the nearest yen for Japanese stocks and rounded to the third decimal place for others.'
- When you forgot your email password, there are times you are unable to reset your password even though a browser opens when you have tapped the password reset URL. At that time, reset GameStock app by changing the settings as shown below. Settings >> Apps >> Default apps >> Open link >> GameStock >> Open by default >> Add link >> Add http://gamestock.page.link *The operation flow may differ slightly depending on the OS version, please check the manufacturer's website for more information.
- If you have not received the verification e-mail after registering, please set up domain-specific reception for 'info@playgamestock.com'. Still nothing? Please try again with another email address.
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